virtual background

[1039]

I try to make a virtual background and then I get an error, what could be the reason?

[CarlaA]

Hi @1039 thank you for posting for the first time, and welcome to the Zoom Community!

Can you please provide your device type, Zoom app version, and the error you are encountering? This information will help us assist you more effectively.

Thank you!

[1039]

Thanks for the help, after I choose a background it says that it has arrived, 

I have attached a link with all the details https://d.docs.live.net/89517583983d281b/מסמכים/מסמך%20(1)%20(75).docx