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jagasaway
Newcomer
March 9, 2023
Question

virtual background

  • March 9, 2023
  • 1 reply
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I cannot utilize the virtual backgrounds on my Microsoft Surface Pro 8-13" Intel® Evo Platform Core™ i7-16GB Memory - 256GB SSD.  I have enabled the virtual backgrounds feature in Settings.

    1 reply

    WencesUnzueta
    Community Champion | Customer
    WencesUnzueta
    Community Champion | Customer
    March 9, 2023

    The "virtual background" feature needs to be activated first from the zoom web portal (www.zoom.us) and then from the desktop application downloaded to your device.

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