virtual background is not loading to my new laptop

Forum|Forum|2 years ago
September 11, 2023
2 replies
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Hello, I tried loading my virtual background on my new laptop (although it has been enabled). I am getting a message that says that this system does not support virtual background. How do I fix this?

Meeting Features

Best answer by iambobsat

Hi. Please check if your new laptop meets the requirements to use virtual backgound.

If you still encounter errors, please reach out to our Support Team.

I

iambobsatAnswer

Community Champion | Employee

Hi. Please check if your new laptop meets the requirements to use virtual backgound.

If you still encounter errors, please reach out to our Support Team.

V

V-SolutionsAuthor

Newcomer

Thank you so much for your reply bob. According to the error message, my system does not support virtual backgrounds. Any suggestions on how to check my system to find out for sure?