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debh
Newcomer
February 4, 2022
Question

viewing all participants in a meeting

  • February 4, 2022
  • 1 reply
  • 8 views

how to view all participants when I join a zoom call. For example: I join a zoom call of 5 participants. I can only see the person speaking, but not the other participants. there is no "button" to select on my screen to show all participants. I log into zoom on my browser.  I have a MacPro laptop. How do I do this? Am I logging in incorrectly? Should I log in via an app on my laptop? thanks for any help.

    1 reply

    Ami_88
    Community Champion | Employee
    Ami_88
    Community Champion | Employee
    February 4, 2022

    Hi @debh ,

    To see the meeting participants you need to go for gallery view option --> check screenshot 1

    Also this support article covers switching between gallery & speaker view for desktop/ mobile app & Web client , here

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution"

    D
    Newcomer
    debhAuthor
    Newcomer
    February 4, 2022

    Others in a zoom meeting have told me to click on the view button.....but I don't have that "button"  on my Zoom screen as is shown in the support article you sent to me.  I don't understand why that is not showing up on my screen.  I checked with Apple tech support to see if it was some setting I had that blocked this, but that was not the problem.  Do you know why this is not showing on my screen?  I can see the participant who is speaking and the participants can see me on their screens in that gallery view.....so I am perplexed! thanks for any help!

     

     

    Ami_88
    Community Champion | Employee
    Ami_88
    Community Champion | Employee
    February 7, 2022

    RE: 

    • "Is it from Desktop client (installed on your laptop) / Web client (from browser) ? in both cases you should be able to see the view button on the top corner where you can switch between speaker & gallery view .  "  I don't have a view button on the top corner where I can switch between speaker & gallery view.  I have viewed tutorials for Zoom and cannot figure out why I don't have this button or how to get this function!  I am terribly frustrated that I can't get an answer.  

    Hi @debh,

    Which browser are you using (Firefox, Chrome, Edge, Safari, Internet Explorer) ? Have you tried joining from other browsers like Google  and still no view button ? 

     

    In general, The web client has limited features and functions compared to the desktop app. Also I believe Zoom is optimized best on both Chrome & Mozilla as browsers 

     

    Check this support article on getting started with Zoom Web client here

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