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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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foggy43
Explorer
Explorer

‎2024-02-16 07:38 AM

I have been using zoom for at least three years. For the past two weeks, I have not been able to get on video.  I get a black screen with a white image of a camera with a line through it.  I've submitted a ticket, recieved no response, Also tried the chat box.  I really don't use the camera for any other apps.  I only have one camera choice..I'm on a HP laptop.  Thank you

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