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video won't work when I enter a meeting I'm invited to

greenpam
Newcomer
Newcomer

‎2024-04-22 01:38 PM

My Mac updated to Sonoma last night and today when I entered a Zoom meeting that I was invited to I could not get my video to turn on. I tried everything. It works when I initiate my own meeting but not when I enter into someone else's meeting.  Any ideas?

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Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2024-04-23 02:32 AM - edited ‎2024-04-23 02:32 AM

Hello,

 

When someone else is the host of a meeting they have the ability to allow or disallow participants to use video. Did you ask the host if video was being allowed?

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065566#h_221b3acc-9a66-4f0b-ad84-... 


Regards

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