video won't work when I enter a meeting I'm invited to | Community
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G
Newcomer
greenpam
Newcomer
April 22, 2024
Question

video won't work when I enter a meeting I'm invited to

  • April 22, 2024
  • 1 reply
  • 0 views

My Mac updated to Sonoma last night and today when I entered a Zoom meeting that I was invited to I could not get my video to turn on. I tried everything. It works when I initiate my own meeting but not when I enter into someone else's meeting.  Any ideas?

1 reply

F
Community Champion | Customer
Frank_TB
Community Champion | Customer
April 23, 2024

Hello,

 

When someone else is the host of a meeting they have the ability to allow or disallow participants to use video. Did you ask the host if video was being allowed?

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065566#h_221b3acc-9a66-4f0b-ad84-a70359148d1b 


Regards

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