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video problem

kteylerjarrett
Newcomer
Newcomer

‎2023-09-27 01:35 PM

I haven't recorded many Zoom meetings. This time something weird happened and it somehow recorded the video as music, and I can't open it at all. Is there a way to change it to video? I'm not very tech savvy, so no complicated language, please!

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-09-27 03:01 PM

Hi @kteylerjarrett thank you for posting for the first time, and welcome to the Zoom Community!

 

Can you try to convert the recording again using the steps outlined here? How to access and convert local recording files with the desktop client

 

Let me know if that works!

 


Carla (she/her/hers)
Zoom Community Team
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