video on zoom crashes and or loss of video. on chrome book .being kicked out zoom meetings .

[kizzy1]

hi there any help would be very helpfull . i join zoom meetings that i pay a mentor to join his meetings since the update my video crashes and have to keep rejoining or video loss when coming out off a breakout room so upsetting as can be in middle of a exam test . many thanks 

[Freddi_G]

Hi there, what Zoom client are you using when joining calls from Chrome books?  We have a PWA for Chrome app that you should be using as the old Zoom for Chrome App will be deprecated soon. Pls read about it here: https://support.zoom.us/hc/en-us/articles/4403637861005

If you are using the PWA app, pls pull the logs using these procedures here after replicating and submit a support ticket https://support.zoom.us/hc/en-us/requests/new