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very bad audio issue when on a meeting

azri
Newcomer
Newcomer

‎2023-05-16 07:35 PM

hey guys...  i have an asus laptop... a few months back after some updates, during a meeting, there will be crackling sounds from any speaker that I use...on board or external... .. whenever someone is talking or reading from the other side. especially when i share any videos from youtube that have continuous sounds or recitations. there arent any problems on any other laptop using any version of zoom that i have. sent the laptop to the my service center to no avail. can anyone help me with this issue? my work is terribly interrupted with this problem

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1 REPLY 1

willjoe2442
Contributor I
Contributor I

‎2023-05-16 10:24 PM

Convert using the Zoom desktop client
Sign in to the Zoom desktop client.
Click the Meetings tab.
Click the Recorded tab.
Select the meeting topic with the local recording.
Click Convert.

 

Regards,

Diana

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