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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

upgrading to latest zoom version.

Aalwyn
Newcomer
Newcomer

I tried to login to a meeting this morning. I had a message saying to upgrade to latest version 5.16.6 and to contact my IT admin for this.  I cannot seem to get this resolved  although I have followd the suggestion to go to my account profile.  Any advice is welcome

2 REPLIES 2

colegs
Community Champion | Employee
Community Champion | Employee

@Aalwyn - are you able to manually uninstall the Zoom application on your machine, then try to install again?  Were you able to talk to your IT admin, or do you not have one in your organization?

jethro51
Newcomer
Newcomer

okay i'll uninstall old version and try to load the 64 bit version...thanks