upgrade

Paid the pro version since almost 2 month , but still remain on the basique mode. can anyone help me to fix it?

Community Manager

Hi @Drichman, thank you for posting for the first time, and welcome to the Zoom Community!

To troubleshoot your pro account still showing basic, please follow the steps outlined here: Troubleshooting paid account still showing as basic.

Hope this helps!

Newcomer

I tried this (disconnect -connect) so many time but nothing changes.

i didn’t recieve any licence after the purchase.

how can i fix it?

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