cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

unable to unlock mute and locked video

Michael11
Newcomer
Newcomer

‎2024-04-24 11:24 AM

I have a Mac computer and have no problem setting up or responding to zoom meetings except when one specific person zooms me and frequently my video and mute buttons are locked. I am unable to be seen or heard, but can hear and see the other party. I strongly suspect the problem is with the person zooming me. Any suggestions?

Topics:
0 Likes
0 REPLIES 0