unable to receive a zoom contact request

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Hi, I have tried may time to add an email to my zoom contact list but I couldn't both parties are zoom users so please help

1 REPLY 1

Open a support ticket with Zoom and ask them to check for your address on the Bounce list. If you're on that list, they can whitelist you and you should get the emails going forward.

Regards,
James

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!