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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

unable to receive a zoom contact request

Mnady
Newcomer
Newcomer

‎2022-10-29 06:06 AM

Hi, I have tried may time to add an email to my zoom contact list but I couldn't both parties are zoom users so please help

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1 REPLY 1

Jameswalter
Contributor III
Contributor III

‎2022-10-30 10:08 PM

Open a support ticket with Zoom and ask them to check for your address on the Bounce list. If you're on that list, they can whitelist you and you should get the emails going forward.

 

Regards,
James

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