unable to join a meeting because of an invalid ID# | Community
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J
Newcomer
jshk3
Newcomer
October 13, 2022
Question

unable to join a meeting because of an invalid ID#

  • October 13, 2022
  • 1 reply
  • 0 views

I recently purchased a subscription for my Book Club.  I set up a meeting as I have in the past, copied and sent the invitation to our members.  When they tried to log into the meeting, they received a notice of an invalid ID#.  What is wrong? Below is the invitation to our upcoming meeting which didn't work when I did a trial run.  It looks the same as the invitations when I had a free subscription.

 

jshk3 is inviting you to a scheduled Zoom meeting.

Topic: Book Club
Time: Oct 18, 2022 01:00 PM Central Time (US and Canada)

Join Zoom Meeting
https://us06web.zoom.us/j/8474216487?pwd=Ni9XTXkrcWhVY0lmZVNiNmI5SFdkZz09

Meeting ID: 847 421 6487
Passcode: Read

 

    1 reply

    ArvinG
    Employee
    ArvinG
    Employee
    October 13, 2022

    Hello @jshk3 - To clarify, the invalid meeting error still shows up even when the Meeting ID + Passcode are entered manually?

    J
    Newcomer
    jshk3Author
    Newcomer
    October 14, 2022

    When the guest clicks on the link the invalid ID# message pops immediately without an opportunity to enter the ID or passcode.  When I had the free version, guests just clicked on the link and were immediately sent to the meeting.  I don't know what's different with the subscription version.

     

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