unable to find a recording

[JoelZ]

HI guys, I recently conducted an interview in which I did a test recording to make sure the video and audio was recorded and it worked. However when I did the actual recording, I found that the test was in the saved location on my desktop but the actual recording I did after is nowhere to be found. 

Can someone shed some light on this problem?

[jia0912]

this happens to me today, may i ask is the recording still not shown up? 

[JoelZ]

Unfortunately no, looks like I lost it and will have to book the meeting again. Zoom has refused my support request as well