unable to activate virtual background in vivo y100

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Dear team,

Greetings for the day,

Iam unable to activate virtual background feature at zoom apk version 5.14.7.13652 in my android phone VIVO Y100

i trired all the settings but in vain

i even tried the official app of shared backgrounds by zoom but while setting the background by app i get an error stating: error setting your background

hope to hear soon

with thanks and regards,

ankit gupta

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!