the video in my recorded presentation lost quality, is chopped

[Nickel]

Hello, 
while recording my powerpoint presentation the videos played at normal speed.
The recorded presentation shows a chopped video. 
How can I record the powerpoint slides with video playing at the original quality ?

[MalcolmEBrown]

I am still searching for an answer. PowerPoint share and recording work fine live. But on two computers at different sites the converted recording made by Zoom shows the lowest quarter of the screen to a darker shade. I would be grateful for any help.

[CarlaA]

Hi @MalcolmEBrown and @Nickel, I know it has been a while since you initially posted, and I apologize for just now seeing your posts! I definitely want to make sure you both receive assistance. Are you still experiencing this issue? If so, I'd love to help you get it resolved.

Carla,
Zoom Community Team