-
Products
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreCommunication
Productivity
Apps & Integration
Employee Engagement
Customer Care
Sales
Developer Tools
- Solutions
By audience- Resources
Connect & learnHardware & services
Download the Zoom app
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Zoom Virtual Backgrounds
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds- Plans & Pricing
- Solutions
-
Product Forums
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
Business Services
-
User Groups
Community User Groups
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Location and Language
Industry
-
Help & Resources
Community Help
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
-
Events
Community Events
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Community Events
Welcome to the Zoom Community, @elyssabloom.
It’s certainly unusual, but give it a few more tests. This could be a case where Zoom loses Internet connectivity, and while it will attempt to reconnect for a short time (10-20 seconds, I think), it will eventually just give up and close.
Also, please check your profile page (https://zoom.us/profile) in the License section to ensure that you do not see Basic in the Zoom Meetings info:
If it continues to happen after checking these things, please give some details of your setup, including device type and operating system, and how you connect to meetings (Zoom desktop app, Zoom mobile app, or web browser only).
