Question
suddenly stuck and lose of all function, even cannot shut down
(I copied the subject line from another post because I do not know if the thread is still being followed.)
This has happened to us three times, in different configurations:
[1] Last week:
- I was the host.
- Karen was co-host, and showing a Powerpoint slide deck.
- At about the 45-minute mark, I lost all my controls, especially in the participants window (mute, put in the waiting room, etc).
- However, Karen was able to continue her presentation without problems.
- At the end, when participants started leaving the meeting, my controls returned.
[2] In a meeting at another time, Karen reported that the same thing happened at another meeting: a co-host was presenting and the host lost function controls
[3] Today:
- Peter was Host.
- I was co-host. I gave a 2-minute powerpoint presentation.
- At the end, Peter was supposed to take over screen sharing and show his presentation.
- However, Peter's controls had disappeared and he was unable to take over the screen-sharing.
- At his request, I stopped sharing my screen. His controls continued to be absent.
- We pivoted to another co-host, who then gave a 60-minute powerpoint presentation without problems
- Meanwhile, Peter used Windows Task Manager to stop the Zoom app. When he returned to the meeting his controls returned to his zoom screen.
- In the end, still as Host, Peter was able to give his (short) powerpoint presentation.
The same problem: The host's controls froze, but not by anything they were doing. Different people, different computers, different times, different connections. The only things in common were the Zoom app and Zoom meeting.
Comments? Suggestions?