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static on laptop audio

islanddale
Newcomer
Newcomer

i am using a laptop for zoom meetings. when i am unmuted there is a constant static noise

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @islanddale, do you mind sending a screenshot of your Audio Settings from the client settings? Have you tried using the 'same as system' speaker and microphone option to see if that helps? Do you have any of the 'Music and Professional Audio' options selected? Also, have you experienced this in any other application? 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

I had that "opportunity" with one of the 5 laptops I use for ZOOM.  I discovered that it was the cooling fan going bad.  The mechanical connection with the microphone through the laptop chassis was carrying the sound.  I plugged in an external microphone and the problem went away.  No more audio problem.  Now I have to replace the fan.

 

N. A. Schell

I see you sound like you know what you’re doing with regard to playing music on Zoom. I have been a fitness instructor for almost 5 years on Zoom now. I have a very simple setup. I play music on my iPad that is hooked up to a portable speaker. The speaker sits next to my Lenovo Windows PC and this setup has been working for years teaching Zumba, dance, yoga,etc. I have to update my version of Zoom but the lower versions always work best for me. Today I updated to version 6.0 because I’m going to have to do so by Thursday. My class reported static when I was talking and “Whooshing” sound when no one was talking. I am so worried about this because this is my livelihood. I teach senior citizens and many of them are home bound and this is a lifeline for them. Do you have any recommendations for me to try?  I don’t know who to go to but saw you responded to similar posts and I hope you can help resolve this issue. Thank you so much!