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TsviGil
Contributor I
Contributor I

Recently my contacts hear me with echo, which makes meetings unbearble.  As far as I could realize,  this phenomenon takes place whether I initiate the meeting or join someone else meetings, and whether I have single contact or participate in multi participants meetings.  I use my Lenovo tablet for my zoom activity.  Can you assist me?

4 ACCEPTED SOLUTIONS

TsviGil
Contributor I
Contributor I

I use the mic and speakers of the tablet

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TsviGil
Contributor I
Contributor I

I use the mic and speakers of the tablet

 

 

View solution in original post

The built in microphone  and speakers, sometimes I use a headset that plugs into my computer.  No bluetooth

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stueker
Community Champion | Employee
Community Champion | Employee

@kmacsouris Could you please check under "Settings" -> "Audio" -> "Advanced" (at the bottom of the page) There you have settings for Echo cancellation. Can you check, if the problem still occurs, when you set the echo cancellation to auto or to high?

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8 REPLIES 8

kmacsouris
Explorer
Explorer

Are you using a bluetooth ear piece when on these calls or are you using the built in mic and speakers on the tablet?

The built in microphone  and speakers, sometimes I use a headset that plugs into my computer.  No bluetooth

TsviGil
Contributor I
Contributor I

I use the mic and speakers of the tablet

TsviGil
Contributor I
Contributor I

I use the mic and speakers of the tablet

 

 

henry17
Newcomer
Newcomer

Since it happens in both single and multi-participant meetings, it may be related to microphone feedback from the tablet's speakers. Using headphones or lowering your tablet’s speaker volume can help, but you may also want to check for any updates for both Zoom and your device. If the problem persists, reinstalling Zoom might also help fix any glitches.

stueker
Community Champion | Employee
Community Champion | Employee

@kmacsouris Could you please check under "Settings" -> "Audio" -> "Advanced" (at the bottom of the page) There you have settings for Echo cancellation. Can you check, if the problem still occurs, when you set the echo cancellation to auto or to high?

TsviGil
Contributor I
Contributor I

Thank you all.  I bought headphones combined with microphone  and the problem was solved.  The sound quality improved significantly.

 

TsviGil
Contributor I
Contributor I

Thank you all.  I bought headphones combined with microphone  and the problem was solved.  The sound quality improved significantly.