sound trouble

[Giselle4]

original sound for musicians is ON. The instrumental audio input is almost 100% cancelled. I need the sound to be present.

Zoom cancels background music, that I need for my streaming. How to disable it?even I went to settings and I put:original sound ON, it doesn't work

[TeacherMatt]

what gadget you used? and what brand

[TeacherMatt]

what gadget you used and what brand?

[Giselle4]

I have the Go Mixer by Roland, connected to my Mac, and the mixer. It always work, I have been using that in the past 2 years, and now, certainly is no working. I assume that should be something in Zoom settings that is new and I cannot find...