sound system changes immediately when I share screen and sound | Community
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Newcomer
sjals
Newcomer
February 11, 2022
Question

sound system changes immediately when I share screen and sound

  • February 11, 2022
  • 2 replies
  • 0 views

I really want to change the setting but I can't find where I can do it. so please help me.

 

as soon as I share my screen with sound, the sound automatically changes from Mac (computer sound option) to Zoom audio device.

 

when the sound option changes, I cannot control sounds with my laptop.

To volume up or down, I should change the setting every time. 

 

I searched every settings to prevent zoom from changing sound options, but I couldn't find it..

so if you know how to fix it, please let me know...thanks

 

    2 replies

    YaBoiB
    Community Champion | Employee
    YaBoiB
    Community Champion | Employee
    June 24, 2022

    Hello, 

     

     This issue sounds like a possible bug on the audio side. Is this issue still plaguing you on the current version of Zoom software, because I believe that we have fixed some minor bug issues in our last few updates, so I wanted to check in with you and see if that is the case?

     

    Kind Regards,

    Brandon 

      R
      Community Manager
      rn-zm
      Community Manager
      October 13, 2022

      Hey @sjals just checking in on @YaBoiB 's response, suggest updating the Zoom client to the most recent version available to you to see if that helps or resolves your issue, as YaBoiB, states suggest updating as there has been updates that may've potentially fixed your issue. 

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