some meeting lost participants data | Community
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Newcomer
October 12, 2021
Question

some meeting lost participants data

  • October 12, 2021
  • 1 reply
  • 0 views

Dear Support:

We have some past meetings which the participants data is incomplete in report, we need all complete and correct data for student attendance. please help on it, thanks a lot!
Date:2021-10-10,Meeting Number: 93478725767 , there is no participants data.  
Date:2021-10-11,Meeting Number: 95326347610 ,there are only 55 participants, but there are actually 98 people in meeting. 
Date:2021-10-11, Meeting Number: 94364103340 ,  there are only 35 participants, but there are actually 58 people in meeting. 

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 12, 2021

    Hi @joy3 

     

    If you are trying to raise an actual case with Support, the right place to do that is here:

     

    https://support.zoom.us/hc/en-us/requests/new