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some meeting lost participants data

joy3
Newcomer
Newcomer

Dear Support:

We have some past meetings which the participants data is incomplete in report, we need all complete and correct data for student attendance. please help on it, thanks a lot!
Date:2021-10-10,Meeting Number: 93478725767 , there is no participants data.  
Date:2021-10-11,Meeting Number: 95326347610 ,there are only 55 participants, but there are actually 98 people in meeting. 
Date:2021-10-11, Meeting Number: 94364103340 ,  there are only 35 participants, but there are actually 58 people in meeting. 

1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @joy3 

 

If you are trying to raise an actual case with Support, the right place to do that is here:

 

https://support.zoom.us/hc/en-us/requests/new