shared screen pauses when zoom tools are used | Community
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Newcomer
September 14, 2021
Question

shared screen pauses when zoom tools are used

  • September 14, 2021
  • 1 reply
  • 0 views

I am a secondary teacher trying to run remote classes.

When I am sharing a screen (eg: video, powerpoint, whatever) if I access ANY zoom tools (chat, allow participants in, etc...) my sharing gets paused - if it is a video, it pauses and I must tap again to restart, if it is a powerpoint, I must tap before i can continue moving through the powerpoint etc...

This did not happen to me previously - it just randomly started.

I have spent many hours trawling through "how to" posts and videos and zoom instructions and tutorials - I cannot find how to fix this issue.

If you have the answer, please, please, please share.

    1 reply

    Community Manager
    September 20, 2021

    Hey @nfarmer, I tried duplicating your issue and I wasn't able to reproduce it. Have you tried uninstalling and reinstalling Zoom? This will also update you to the latest version of Zoom if you haven't already upgraded.