selective jittering

Forum|Forum|3 years ago
January 12, 2023
3 replies
2 views

When in a meeting, my own image becomes jittery ( but only the top 1/3 of the picture). Everyone's else picture is stable. This happens on both my laptops. Never happened before.

thank you in advance

E

egrace323

Newcomer

Mine too - flashing and sometimes flashes on someone else in the gallery view or pinned

S

SharpOne

Newcomer

I am having the same issue. Even bought an external camera thinking it was only my issue. Last night in a zoom meeting, another participant was having the same issue. It's been happening for me since the last update. I'm going to put in a ticket for it since I know it's not just a "me" problem. Will keep you posted!

S

SharpOne

Newcomer

I found this in another thread...

Currently installing an older version of Zoom is the only way to fix it, below an official link for the latest version on 5.12.x for macOS. You'll need to uninstall your current version with Zoom open via the menubar. Make sure to avoid any update prompts until a fixed version has been installed.

Zoom Client 5.12.9 [macOS]

https://zoom.us/client/5.12.9.13190/Zoom.pkg

Windows :

5.12.9 64-bit:

https://cdn.zoom.us/prod/5.12.9.10650/ZoomInstaller.exe?archType=x64

5.12.9 32-bit:

https://cdn.zoom.us/prod/5.12.9.10650/ZoomInstaller.exe

Remember that it's generally not recommended to install an older version of Zoom so this is only a solution until the 5.13+ branch gets fixed.