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screen shuts off during meetings

shoval
Newcomer
Newcomer

hello,

during meetings my screen goes black and i cannot see the screenshare, but when i switch to a different tab it lightens up but is still very blurry. note i dont mean its deems but completly off, keyboard and mouse still works but i cant see anything.

tried a few tips i saw but it still doesnt work. 

hope i explaind myself 

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @shoval, thank you for posting for the first time, and welcome to the Zoom Community!

 

What is your device type? Can you also update the Zoom app to the latest version and test again?

 

Let me know how it goes!


Carla (she/her/hers)
Zoom Community Team
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