screen sharing where participants see it fine but it turns black for me | Community
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Newcomer
December 8, 2025
Question

screen sharing where participants see it fine but it turns black for me

  • December 8, 2025
  • 1 reply
  • 0 views

Latest version 6.6.11. Both online and using app when I screenshare, participants can see my screen just fine but my screen turns black. I feel like I've tried everything to fix it.  Works with other programs similar to Zoom. 

 

Tried

Updating app

Clearing cache

Updating drivers

Restarting

Multiple browsers

 

 

 

1 reply

cad2Author
Newcomer
December 8, 2025

When I share my screen in a meeting, the participants can see it just fine BUT my screen goes black.   Works fine in other applications like Teams.