resend confirmation emails in bulk by selecting multiple registrants and clicking the R

Forum|Forum|4 years ago
September 3, 2021
2 replies
35 views

Why I cant sent resend confirmation emails in bulk by selecting multiple registrants and clicking the Resend Confirmation Email button. Is it limited by number of times?

Best answer by rn-zm

Hey @edulearninghub, you will need to click on Registrants on each page to mark all participants. You can submit any feedback here for any ideas or improvements that you'd like to see!

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rn-zmAnswer

Community Manager

Hey @edulearninghub, you will need to click on Registrants on each page to mark all participants. You can submit any feedback here for any ideas or improvements that you'd like to see!

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GloNo

Newcomer

Just jumping in ...3+ years later 🙂

I feel like this is still a funky user issue that should be fixed. I'm still flying blind.

If I "select all" on page 1, I'm not sure if I've selected people on all pages. (Help conversations suggest I'm not but I should know)
If I "select all" on page 1 and click resend confirmation, I'm not sure if everyone on all pages received it (some Help convos suggest people on later pages are getting multiple copies)
If I "select all" on page 1 and go to page 2 and select all, then go back to page 1, everyone is unselected (I wanted to check to be sure they stayed selected and they don't seem to)

It's too much mystery for me and this is an important feature! Would love it if you could keep working on it or at least provide clear messaging about who is selected ("15 of 80 people" will receive confirmation)

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lynnarosenbaum

Newcomer

I've been sending confirmation eamils page by page, 5 at a time. When I got to page 20, it stopped working and I'm getting an Error message. Please help! I tried logging out and logging back in. Also tried page 21 - same result. thanks