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nelson_08
Newcomer
November 16, 2022
Question

regarding SSO in Basic License

  • November 16, 2022
  • 1 reply
  • 19 views

Hi Team,

 

I changed the user's License status from Licensed (type : 2 ) to Basic (type : 1). For that user already SSO has been enabled in org. Even after the license type changed user is able to sign in with SSO. But I heard like basic plan doesn't allow SSO type authentication. Can u please advice on this. 

    1 reply

    Bort
    Employee
    Bort
    Employee
    November 28, 2022

    Hi @nelson_08 

    Basic accounts cannot configure and use SSO, but basic users on a paid account can certainly have an SSO login method created for them by an admin and continue to use that method for authentication. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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