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recordings

vivita
Newcomer
Newcomer

ā€Ž2023-08-12 09:49 PM

Hi, I used to have ZOOM PRO but cancel my suscripciĆ³n 2 weeks ago but now unable to see my recording sessions, so where this info went?

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

ā€Ž2023-08-12 11:49 PM

Reverting to a Basic account will make all Cloud recordings inaccessible, but Local recordings should still be available in the place where they were created on your computer.


Ray -- check out the GoodClix website.
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Hari97
Newcomer
Newcomer
In response to Ray_Harwood

ā€Ž2023-08-20 01:18 AM

Hi Ray,

 

my host provided me a recording of last class. 

 

it is not opening in chrome browser mobile. 

 

Version of mobile chrome browser: 115.0.5790.168

 

Error says: The media could not be loaded, either because the server or network failed or because the format is not supported.

 

could you please help me on this?

 

please find the screenshot.

 

Thanks in advance.

Preview file
99 KB
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