recordings freeze lately, why? | Community
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Newcomer
November 27, 2022
Question

recordings freeze lately, why?

  • November 27, 2022
  • 1 reply
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Hi, lately recordings freeze nearly every time I teach and record a class and I have to restart. Initially zoom popped up saying my camera needed updating, I have never found that message again. I have updated via the program rather than the application on my Mac. On my phone, which I use to record, I cannot find an update option so assume that just like the app zoom updates automatically. What can I do to prevent the freezing? Thanks for your tips or support

    1 reply

    AstridGAuthor
    Newcomer
    November 27, 2022

    Hi, lately recordings freeze nearly every time I teach and record a class and I have to restart. Initially zoom popped up saying my camera needed updating, I have never found that message again. I have updated via the program rather than the application on my Mac. On my phone, which I use to record, I cannot find an update option so assume that just like the app zoom updates automatically. What can I do to prevent the freezing? Thanks for your tips or support