recording

[vivenda]

I recorderd a couple meetings but my account was suspended due to lack of payment, I am back but can´t find the aforemetioned recodings,  any clue?

kind regards

[CarlaA]

Hi @vivenda , thanks for your contribution to the community! You should be able to access your cloud recordings by following these steps:

Admin:

1. Sign in to your Zoom web portal.
2. In the navigation menu, click Account Management then Recording Management.
   You will see a list of cloud recordings on your account.
3. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.
   Note: There is no limit on the date you can specify.

User:

1. Sign in to your Zoom web portal.
2. In the navigation menu, click Recordings.
   You will see a list of cloud recordings that you started.
3. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.
   Note: There is no limit on the date you can specify.

If you are unable to locate the recordings even after following these steps, please let me know! 

Moderator 

Zoom Community Team