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recording

cq1
Newcomer
Newcomer

ā€Ž2025-05-22 04:57 PM

today ii had two meeting on zoom where I was the host. in both meetings, it said "recording in progress", but the meeting were never actually recorded, the recording icon appeared at the top, but now that im trying to find the recordings, nothing shows up. I don't understand what's going on 

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

ā€Ž2025-05-23 12:53 PM

Hi @cq1, thank you for posting to the Zoom Community!

I'm sorry to hear you're having trouble locating your meeting recordings. First, please double-check that you were the one who started the recording. Zoom recordings are saved to the account or device of the person who initiated the recording.

 

Depending on where you recorded, the steps to troubleshoot will differ. These guides should help:

  1. If you recorded to the cloud: Troubleshooting missing cloud recordings

  2. If you recorded locally to your computer: Troubleshooting computer recording issues 

Let me know how it goes or if you need more help!


Carla (she/her/hers)
Zoom Community Team
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