recent zoom client on centos/rhel/sl7 fails | Community
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A
Newcomer
amanschke
Newcomer
January 20, 2023
Question

recent zoom client on centos/rhel/sl7 fails

  • January 20, 2023
  • 4 replies
  • 0 views

Hi,

I usually update to zoom clients on my centos7 like machines by downloading
wget https://www.zoom.us/client/latest/zoom_x86_64.rpm
This worked fine up to zoom-5.13.4.711-1
The new version now is 5.13.5.431 and fails, because it requires GLIBCXX_3.4.20 and 21 , which are not available for CentOS7.
Using the "official" download via
 https://zoom.us/download?os=linux
I still get 
Version 5.13.4(711)  ,  which works fine.

Are there plans to have a special CentOS7 download on  https://www.zoom.us/client/latest/ ?

Thank you! Zoom is great!!
Andreas

      4 replies

      B
      Newcomer
      bigtux
      Newcomer
      January 25, 2023

      +1 

      When invoking zoom, it prompts for an update. Clicking on the link and then downloading the required RPM for Centos 7 brings up a situation where zoom is no longer executable as it depends on GLIBCXX_3.4.20. The specific error message is  as follows:

      zoom: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by zoom)
      zoom: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.21' not found (required by zoom)
      This is for version zoom-5.13.5.431

      Even the current workaround to download from the "official" download URL via https://zoom.us/download?os=linux

      which provides zoom.x86_64 0:5.13.4.711-1 is NO LONGER working as it is being prevented from signing up as Zoom requires a higher version to sign in.

      Please note that Centos 7 is only scheduled to be EOLed in June 2024 and would appreciate if Zoom could continue supporting Centos 7 till then. 

        D
        Newcomer
        danlea
        Newcomer
        February 3, 2023

        Just a note that a version of the downloads page that is linked from the client (via an 'update' button) incorrectly provides 5.13.5 as a download for CentOS 7. It's possible that earlier versions of the download page had a similar issue. The current Linux downloads page correctly provides the latest version that runs on CentOS 7.

        A
        Newcomer
        amanschkeAuthor
        Newcomer
        February 17, 2023

        Very strange. But at least now official (from https://support.zoom.us/hc/en-us/articles/205759689 ) :

        "
        End of support for CentOS 7, Red Hat 7, and Oracle Linux 7
        With this release, Linux users on the CentOS, Red Hat, and Oracle distributions must be on version 8 or higher to continue to receive additional Zoom app updates. Devices still using CentOS, Red Hat, and Oracle 7 or below will have 5.13.4 (711) as the most recent version available.

        "

        I hope this version will be accepted by Zoom servers and still receive security updates. 🙄

        A
        Newcomer
        amanschkeAuthor
        Newcomer
        April 25, 2023

        There is a flatpak (currently version 5.14.5.2430) available: https://flathub.org/apps/us.zoom.Zoom
        My tests ran fine on Scientific Linux (CentOS) 7.9 
        Thanks!

        L
        Newcomer
        lerroot
        Newcomer
        April 22, 2023

        Never mind getting version updates- now users with the last Centos 7 version of Zoom cannot even log in or join a meeting.  And yet the Centos 7 version is still offered by Zoom for download.  Centos 7 is not EOL until 6/30/2024. 

        What is the rationale here?  With respect, users on the Centos 7 version should still be able to log in an join meetings.  There are many, many users still on Centos 7 that would like to use the app itself (not just the web app).  Thank you.

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