"registration is closed" although i have up to 500 participants, | Community
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C
Newcomer
cs123
Newcomer
November 3, 2021
Question

"registration is closed" although i have up to 500 participants,

  • November 3, 2021
  • 1 reply
  • 0 views

the meeting is running now, there are about 10 participants that could not join the meeting. but they succeeded to join through the cell not through the browser.

how come ? why? what did i defined wrong? 

    1 reply

    ChrisO
    Participant
    ChrisO
    Participant
    November 3, 2021

    It's possible they were not using the email account that they registered with to try and join.

    C
    Newcomer
    cs123Author
    Newcomer
    November 3, 2021

    Meanwhile, I found now after I finished the meeting that there is a parameter in the meeting that limit number of participants, see the file attached. i changed it to 200 after the meeting, it was 100 before.

    Where was this parameter defined first? i didn't put it on 100.

    pls advise asap because I have another meeting this coming Monday, and i upgraded my license to 500 not

    140  

    ChrisO
    Participant
    ChrisO
    Participant
    November 4, 2021

    The setting may have been there from the original licensing you had. The Pro license is limited to 100 participants unless you purchase a "Large Meeting" add-on.

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