"Schedule" option is greyed out.

In the ZOOM desktop on my Mac the option to schedule a meeting is not available. Why? And how do I fix it?

Thanks for any help

Community Super Champion | Customer

Sorry for the delay in responding.

I don’t know if any situation where you shouldn’t be able to schedule a meeting. Can you give me a few details to think about possible scenarios?

Newcomer

Thanks for getting back to me…

Zoom Version 5.12.3

MacOS 13.0 (22A380)

Basic Account — not part of a larger organization’s account

Screenshot below

Community Super Champion | Customer

I’ve taken a few passes at trying to reproduce on my Mac with no luck. My only advice is to enter a Support Ticket:

If you make any progress, please post it here so others can find it.

Newcomer

Hi Ray,

Thanks for responding. Will see what I can dig up!

Newcomer

I had the same issue and had to uninstall and reinstall the app/client and fully update, and that solved it.

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