"Record on this Computer" just brings up the Settings Window

[Yitzhak]

I can no longer use "Record on this Computer" I have ample room on my hard drive.
When I press "Record on this Computer", the settings window always appears, but I cannot record.

Help!!! Please 🙂

Yitzhak

[Yitzhak · Accepted solution]

I managed to find the solution with the help of a Zoom support expert.
I just changed the path of where to put the recordings, and then it started working.

My guess is that there was some problem with the default path.

[jdohmen]

This solution is not working for me. I have updated Zoom, closed and opened the app, tried a number of different locations to store the recording. "Settings" still opens every time I try to record on my computer. As with Yitzhak, I have plenty of storage.

[Yitzhak]

Wow, this sounds really annoying.

Try uninstalling totally and reinstalling.

Let us know if that helps,

Good luck!!

[jdohmen]

It did not. I unchecked "Choose a location for the recorded files when meeting ends" and this fixed the problem. This means I have to go to the Zoom-created file to rename and move it to my preferred location, but at least it lets me record.