"Personal Meeting is disabled" error message appears when Scheduling on Behalf of Others

[michauda]

One of our staff gets this error message whenever she Schedules on Behalf of. 

This has just started. I have checked the settings of the person she is scheduling for - their Personal Meeting Room is ENABLED, and "Use personal Meeting ID when scheduling a meeting" is DISABLED.

Has anyone else had this issue, or have any ideas?

[YaBoiB]

Hello @michauda, 

 When they go into the meetings tab and then click on the dropdown for the person that they want to schedule for, then click on schedule meeting is the "generate automatically" enabled by default or is the PMI enabled by default? Screenshot below. 

 if so, disable this setting in both persons settings tab. 

Let me know  if this helps. 

Thanks, 

Brandon

[michauda]

Thanks Brandon, yes "Use Personal Meeting ID" when scheduling a meeting is disabled in both of their settings.