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Zoom AI Companion2023-03-04 10:51 AM - edited 2023-03-09 10:41 AM
I am a guitar teacher. 'Original Sound' often stops working randomly AND the 'Original Sound' On/Off Button [upper left corner] also Disappears!
I can't turn 'Original Sound' back on using the Button,so I am forced to reload Zoom!
And Resetting the 'Display Original Sound' option in Audio settings doesn’t help!
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NOTE: Sometimes the 'Original Sound' Button disappears without causing any problem.
2023-03-09 03:48 AM
It may not be random, I know the culprit for my situation, at least. It may be the same for you. If you "Leave Computer Audio" during a session, it will turn Original Sound off. It will not come back on unless you turn it back on. I've written several "report problem" cases via Zoom.us > Submit Feedback and suggest you and every student you have submit one as well.