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problems with "launching meeting" from Safari on MacBook Pro; Ventura 13.2.1

CAC-2
Newcomer
Newcomer

I reinstalled Zoom application software to correct the error code 10004, which wasn't allowing zoom software updates, now I'm not able to "launch meeting" as the host?

3 REPLIES 3

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @CAC-2 , thank you for your contribution to the Zoom community! We are so happy to have you here.

 

I'm sorry to hear that you are having issues launching your meetings. Would you mind replying with a screenshot of the error that you are currently receiving? Please remove any personal information from the screenshot. 

 

Looking forward to assisting!

Carla,
Zoom Community Team

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

Thanks Carla-- it stays on this screen when I click on "Launch Meeting"

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @CAC-2 you will need to allow pop-ups for https://zoom.us within your Safari Browser; therefore, you are prompt to open the Zoom desktop client to then launch and start your meeting. 

 

For example, if I were to click on a join/invite link from a host or starting your meeting from https://zoom.us/meeting#/upcoming you should be prompt'd to open Zoom. 

Screenshot 2023-03-21 at 3.09.31 PM.png

To configure your pop-ups for Safari, go to settings...

Screenshot 2023-03-21 at 3.12.53 PM.png

Websites > under General, click pop-ups, and Allow zoom.us. 

Screenshot 2023-03-21 at 3.09.54 PM.png

 

Let me know if you're able to then launch meetings from Safari! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!