problems with "launching meeting" from Safari on MacBook Pro; Ventura 13.2.1

Forum|Forum|2 years ago
March 20, 2023
1 reply
1 view

I reinstalled Zoom application software to correct the error code 10004, which wasn't allowing zoom software updates, now I'm not able to "launch meeting" as the host?

CarlaA

Community Manager

Hi @CAC-2 , thank you for your contribution to the Zoom community! We are so happy to have you here.

I'm sorry to hear that you are having issues launching your meetings. Would you mind replying with a screenshot of the error that you are currently receiving? Please remove any personal information from the screenshot.

Looking forward to assisting!

Carla,
Zoom Community Team

C

CAC-2Author

Newcomer

Thanks Carla-- it stays on this screen when I click on "Launch Meeting"

R

rn-zm

Community Manager

Hey @CAC-2 you will need to allow pop-ups for https://zoom.us within your Safari Browser; therefore, you are prompt to open the Zoom desktop client to then launch and start your meeting.

For example, if I were to click on a join/invite link from a host or starting your meeting from https://zoom.us/meeting#/upcoming you should be prompt'd to open Zoom.