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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

price change

apple38
Newcomer
Newcomer

There was no notification that when using ONLY 2 devices, there will now be charges for more than 40 minutes instead of formerly unlimited amount time.  Took me forever to even find out about this hidden bit of information. 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Sorry you didn’t get the word. We’ve certainly been sharing a ton of wording here in the Zoom Community since Emails went out to everyone I know that was on a basic account.

 

Not sure if you have a question or need more info, so see this announcement from Zoom regarding the changes:
https://support.zoom.us/hc/en-us/articles/5809097508109 


Ray -- check out the GoodClix website or the Z-SPAN website.