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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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preview not working

laurens111
Newcomer
Newcomer

I have "Always show video preview dialog when joining" checked,  I have "Stop my video when joining" unchecked.  However, the preview does not appear.  What do I do?  I really want the preview on.

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @laurens111, thank you for posting to the Zoom Community!

 

Have you tried uninstalling/reinstalling the Zoom app and reapplying the settings? 

 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?