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popping noise when joining zoom call from cell phone

mjapodaca
Newcomer
Newcomer

Whenever i join a Zoom meeting from the Android App, I get a popping noise when others are silent or on mute.

3 REPLIES 3

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @mjapodaca 

 

Are you using Bluetooth?

 

Can you be sure everyone else is actually muted in Zoom?

 

Are you connecting to Meeting over Telephone Audio?

 

Rupert  

a couple of people are using Cell phone Zoom App Audio with Bluetooth headset

Most people are using telephone audio.

The ones using the Cell Phone App on Apple are the ones hearing popping noises

Rupert
Community Champion | Customer
Community Champion | Customer

I would suggest everyone muting in Zoom, and then have people un-mute one-by-one, one at a time, to identify the source. Participants should use the Mute button in Zoom, not a phone-call Mute if using Telephone audio.