polling session

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Hi

We have experienced the same thing from time to time:

In session host creates a poll and then cannot launch it cause...

Co-host can start it but we need to launch it from the host (not visible in camera view).

Why does host lose the right to launch polls sometimes? Is this a known bug please let us know.

BR

Bjorn

Hi!

Same problem yesterday : "vous êtes connecté depuis un autre appareil, votre sondage est inactif = "You are logged in from another device. Your polling session is inactivated." We have a professionnal account, no other session was opened. It's a bit annoying if we have to restart our computer when we host a videoconference with more than 300 participants 🙂

I had same problem yesterday. Admittedly I was initially logged into two devices with same account. Logging out of one didn't help.

Had a few co-hosts and only two could see/start Polls. 

This has become an issue for me too. I used to be able to attend on my phone and laptop. I do this when I'm hosting online training sessions so I can see if I'm sharing my screen and don't need to ask. It's become a huge problem now because I can't test the polling function on my phone to see how it displays for other people. Instead, I get this alert. How can this be fixed? 

We are having the same issue - and it looks like a lot of people are. Host is getting the message "You are logged in from another device.  Your polling session is inactive". Has anyone found out an answer and fix for this?

Is there resolution to this issue? It happened to our group yesterday. I was host and couldn't use the Polls. I could make others co-host and one of them could launch, but the other couldn't. Then later, when I made them co-host again, the one that did it the first time, couldn't anymore, but the other one could. At another point, no one could use them no matter what we did. I logged out and back in and could launch them for a short time, but later in the meeting, I couldn't launch them anymore. It doesn't make any sense.

It's still an issue for me too. It's a big problem.

Having the exact same issue . Can someone share what is the solution to this? Our last two  CoP meetings I was unable to launch the polls and had the same error message as shared above?