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Zoom AI Companion2024-07-22 09:32 PM
Hi!
I'm adding a question to the common running theme of background blur problems. I am operating on a Mac, and have already tried:
There doesn't seem to be an option for submitting a ticket, and the AI bot has gone round in circles. Any suggestions? With curly hair the background blur is quite strange and very noticeably creating a blurred halo around my head 🙂
2024-07-23 11:12 AM
100% this! Why is it defaulting to a blurry background?
2024-08-22 01:54 AM
I have the same or a similar issue and have done all that you have.
One thing I have noticed is that when I first start my video from a source, it is fine for a fraction of a second and then the blur occurs. If I switch off my video feed and back on, I get a glimpse of the original video before it goes bad. Also switching feeds does the same thing.
I wonder, do you also experience this 'moment of clarity'?
2024-08-22 01:59 AM
This post has just solved the issue for me:
https://community.zoom.com/t5/Zoom-Meetings/background-is-always-blurred/m-p/102149
TL;DR: Turns out it is MacOS putting on 'Portrait Mode'. Details in above post.