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people cant join my meeting

ruth2
Newcomer
Newcomer

‎2021-09-14 03:44 AM

has anyone found out why people cant join my meetings today. really distressing as they are patients

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-14 06:46 AM - edited ‎2021-09-14 06:46 AM

Hi @ruth2, can you elaborate more on your experience? What error are they receiving if prompt one? Are you receiving any error codes? If users are unable to join your meeting, double-check the meeting invitation has the correct details. Here are some helpful FAQs about Zoom that may help you or your patients. 😀

 

Looking forward to your response! 

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ruth2
Newcomer
Newcomer

‎2021-09-14 12:05 PM

No. I sent all sorts of info. They couldn’t get in. Asked for password . Hope things are sorted next week. 

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