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passcodes

216
Newcomer
Newcomer

All of a sudden some participants are asking for a passcode to join and the passcode is embedded in the link.  Why would that be?

Thanks for input.

2 REPLIES 2

anissat
Community Champion | Customer
Community Champion | Customer

They may be typing in the meeting ID manually... When I invite attendees, I highlight the link first, and the Meeting ID and Passcode directly and all together, as some folks are used to typing IDs and not clicking the links instead. (They don't know the passcode is encrypted and therefore, not visible within the link.)

Hope this helps! Make sure to press "Accept as Solution" on this post if this answers your question. Happy Zooming!
Anissa • Zoomologist • @anissat

cdunn23
Newcomer
Newcomer

How do I get a passcode?  Where do I find it?